HENC Consult was engaged by a major food and beverage chain to conduct an operational review and restructure their operations.
KEY ACTIVITIES INCLUDED:
1. Operational Review: Analyzed existing workflows, inventory management, and customer service processes.
2. Performance Assessment: Evaluated key performance indicators (KPIs) to identify areas needing improvement.
3. Restructuring Plan: Developed and implemented a restructuring plan, including revised job roles, optimized supply chain processes, and new standard operating procedures (SOPs).
4. Technology Integration: Introduced technology solutions for enhanced inventory management, point-of-sale systems, and data analytics.
5. Staff Training: Provided training on new procedures, technology, and service standards.
6. Implementation Oversight: Supervised the execution of the restructuring plan and process adjustments.
